Oak & Salt guarantees the quality of our products. If you are not 100% satisfied with your order, we will resolve the problem quickly and easily with your assistance. We will promptly issue a refund, credit, or replacement – whichever you prefer. However, we do not refund shipping charges. Nevertheless, in many cases, we will be happy to provide you with a UPS return label to cover return shipping fees.
To ensure that your returns are handled quickly and effectively, please be prepared to provide the order number and a brief reason for the return. All return inquiries can be sent to: